Skip to main content

Terms

These terms describe how Transport Manager Check works and the features planned for the live service.

Goods vehicle travelling on a UK road

This noindex test build accepts name searches and request forms. Matched-record views and Stripe payments are not enabled.

Searches

Searching a Transport Manager’s full name is free.

The check uses dated Great Britain operator-licence information and is not an official register of individual Transport Managers.

If no genuine match is confirmed, the result is intended to help you check the spelling and search again.

Confirmed matched records

Only a genuine match confirmed by the service may show the blurred matched-record layout.

You can then choose to view that matched record using one credit.

A credit should only be deducted when the requested matched record is made available to view.

Credits and prices

Credit and price options are shown only after the service confirms a genuine name match.

Any price will be shown clearly before payment is made.

Payments

The intended live service will use Stripe for one-time payments.

Buying credits does not create a subscription or recurring payment.

Stripe payments are not connected on this test build.

Failed record views and refunds

If a payment fails, credits should not be added unless the payment is later confirmed as successful.

If a credit is deducted but the requested record cannot be supplied because of a service fault, the credit should be restored or the issue reviewed promptly.

If you believe you were charged incorrectly or twice, contact us with enough information to identify the transaction.

Used credits will not normally be refundable simply because the information viewed was not what you hoped to find.

Nothing in these terms removes any statutory rights that apply to you.

Fair use

Transport Manager Check is intended for ordinary individual and business name checks.

You must not use the service for automated bulk searching, large-scale copying, resale of records or attempts to interfere with normal operation.

We may restrict activity that is excessive, abusive, fraudulent or clearly outside ordinary use.

Accounts and security

If customer accounts are provided at launch, you are responsible for keeping your sign-in details reasonably secure.

Tell us promptly if you believe someone else has gained unauthorised access to your account or credits.

We may take reasonable steps to protect an account while a security concern is investigated.

What a result does not prove

A same-name result alone does not prove identity, current appointment, CPC status, good repute or suitability.

Operator-licence information can also change after the date used for a particular check.

Where a decision matters, check current official information and make any further enquiries appropriate to the circumstances.

Northern Ireland uses a different operator-licensing system and is not covered by this Great Britain check.

External Transport Managers

Operators who need suitable external Transport Manager support can use ExternalTransportManager.co.uk.

That is a separate service with its own arrangements and terms.

A Transport Manager who sees a confirmed result for their name may submit a claim on Transport Manager Check and choose to create a more detailed professional ETM profile.

Claiming a record or creating a profile does not guarantee work, appointment by an operator or acceptance by a Traffic Commissioner.

Changes to the service

We may change record coverage, credit options or service features for operational or regulatory reasons.

Any material changes to the live-service terms will be stated clearly.