These Terms of Service explain how Transport Manager Check works and what you agree to when you search for or purchase a record.
About the service
Transport Manager Check is operated by BOX4 DIGITAL GROUP LTD (company number 17253991), registered in England and Wales. Our registered office is Suite 114B, Business First, Daveyfield Road, Blackburn, BB1 2QY. It is a private service built from dated publicly available information, including information published through government data services.
It is not an official DVSA register and it is not operated by DVSA, the Office of the Traffic Commissioner or another government body.
Searches and records
You can start typing a name without charge. Suggestions are masked and are intended only to help you choose a possible match. A person will only appear where we found them named as a Transport Manager on an operator licence.
One credit opens one matched record. People can share the same name, so a match does not by itself prove identity, current appointment, CPC status, good repute or suitability.
Credits and one-off purchases
Credit packs are one-off purchases. They do not create a subscription and they do not renew automatically. Purchased credits do not expire. The number of credits and total price are shown before checkout.
Payment is completed through Stripe Checkout. Card payment is supported. Apple Pay, Google Pay or another wallet method may be offered by Stripe when it is available for your device, browser and payment details. We do not promise that a particular wallet method will be shown.
Your browser wallet and credit recovery
Credits are linked to a secure cookie in the browser used for checkout. Complete checkout and return to Transport Manager Check in that browser so the payment can be matched to the correct credit wallet.
If you later lose access to the browser wallet, use credit recovery with the email address used at Stripe Checkout. Recovery is subject to security checks and is available only where one eligible wallet can be identified safely.
Immediate digital supply and cancellation
Before checkout you must agree to these terms, confirm that you have read the Privacy Policy and request immediate supply of the digital credits. Supply begins when the purchased credits are added to your browser wallet and are available to use. You also acknowledge that once supply begins you lose the normal 14-day right to cancel a digital-content purchase.
This does not affect your statutory rights. If credits are faulty, are not supplied as agreed or a credit is deducted without the record being made available because of a service fault, contact us so that we can investigate and provide an appropriate remedy.
Payments, failed views and refunds
If a payment fails, credits are not added unless Stripe later confirms that the payment succeeded. If you believe you were charged incorrectly or twice, contact us with the email address used at checkout and the Stripe receipt reference.
A used credit is not normally refundable simply because the record was not the person you expected or because the information did not answer your question. We will consider faults, non-supply and any rights you have under consumer law.
Public information and verification
The register is assembled from dated public information and government data sources that can change, contain errors or omit recent events. We take reasonable steps to operate the service carefully, but we do not guarantee that every record is complete, current or accurate.
You are responsible for checking the information before relying on it. Where a decision matters, verify the position with current official sources and with the Transport Manager or operator concerned.
Research aid and statutory rights
Nothing in these terms excludes or limits liability where the law does not allow that exclusion or limitation. Nothing in these terms affects your statutory rights.
Transport Manager Check is a research aid. It is not a substitute for checking current official sources or taking professional advice where appropriate. Before making a decision, confirm the current position with the relevant official source and the Transport Manager or operator concerned.
Fair use
You must not automate searches, copy records in bulk, resell the register, probe masked results, attempt to identify restricted records or interfere with the service. We may restrict activity that is abusive, fraudulent, excessive or intended to defeat the privacy and security controls.
Add, correct or review a record
A Transport Manager can ask us to add a public record connection or review information we hold. Email info@transportmanagercheck.co.uk with the name concerned, the requested change and any supporting publicly available information you have, or use our corrections and removal form. There is no charge for a correction or rights request.
Changing information on Transport Manager Check does not alter an official operator licence. If an official record is wrong, you may also need to contact the relevant authority.
Contact
Questions about these terms can be sent to info@transportmanagercheck.co.uk.
BOX4 DIGITAL GROUP LTD, company number 17253991, is registered in England and Wales. Registered office: Suite 114B, Business First, Daveyfield Road, Blackburn, BB1 2QY.